MaiCoin MAX is a popular Taiwanese crypto exchange. It's a more advanced alternative to the standard MaiCoin platform, but it will still suit new and novice traders. It supports TWD deposits and has some of the industry's lowest maker fees. However, the platform lacks features such as trading bots or futures, rendering it simple to use and navigate.
Throughout our MaiCoin MAX review, we'll examine the exchange in-depth, discussing its history, exploring its features, testing its ease of use, highlighting fees, and explaining how to set up and use the platform.
Pros
Cons
The MAX Exchange was launched in 2016, but MaiCoin, the company behind it, was founded in 2013. The exchange is based in Taiwan but is available worldwide. As such, it boasts English and Taiwanese language support and has a mixture of TWD, USDT, and BTC-denominated trading pairs.
MaiCoin MAX is a Centralized Exchange (CEX) that Alex Liu, the CEO of the MaiCoin Group, founded. MaiCoin built it to provide a secure crypto platform with advanced crypto trading features, expanding on the relatively basic tools and services offered by the MaiCoin platform.
Because MAX Exchange is a Taiwan-based crypto investment platform, the country's Financial Supervisory Commission (FSC) regulates it, so it must comply with local government regulations.
MAX Exchange follows the Financial Action Task Force (FATF) travel rule, a set of international guidelines designed to combat money laundering and terror financing. The rule requires MAX Exchange to gather user information on transactions above a specific size.
Based on research for this MaiCoin MAX review, the exchange has never been hacked or compromised. However, in June 2025, the MAX Exchange was the target of phishing attacks that compromised some users' accounts.
In response, the exchange implemented a system that prevents withdrawals for 24 hours after a password change, affording users a buffer to secure their accounts to prevent losses. MAX Exchange also sent out a security alert warning users of the attack and recommending that they set up Two-Factor Authentication (2FA) for protection.
The MaiCoin MAX security policy is transparent regarding its handling of user losses. If attackers compromise your account's email and password to steal funds, your money cannot be recovered. If attackers access your funds by breaking through MaiCoin MAX's safety measures, the exchange will fully compensate affected users.
Despite its popularity in Taiwan, users have not shared many MaiCoin MAX crypto exchange reviews. Only a single TrustPilot review exists, and it complains of funds being held due to Polygon maintenance, which wasn't adequately conveyed to users.
Reviews on other platforms are more positive, with users praising its charting and trading capabilities. However, users report that MaiCoin MAX offers nothing out of the ordinary compared to other exchanges.
While user MaiCoin MAX app reviews aren't overwhelmingly negative, there are so few that it's challenging to get an accurate picture of what users find works well and what doesn't. While its reviews don't place it among the best crypto exchanges, they indicate MaiCoin MAX can be worth trying to see if it suits your needs.
Figuring out how to use MaiCoin MAX doesn't have to be complicated. Below, we outline the entire process step-by-step.
First, go to the MaiCoin MAX homepage and click the white 'Sign Up' button at the top right of the screen. The globe icon next to it lets you switch between English and Taiwanese display languages.
You must input an email and accept MaiCoin's terms. Then, choose a unique password and enter the confirmation code sent to your email. Your account has been created.
Once your account has been created, you'll be directed to verify it. For basic verification (which lets you deposit crypto and trade), you must provide a phone number, personal details, and a photo ID card (passport, driving license, or ID card). Processing times range from a few minutes to around 24 hours.
Users can complete Level 2 verification to enable TWD funding, trading, and withdrawals. However, you must provide a Taiwan phone number and link a local bank account.
However, you must complete verification on the app, which can be challenging as it's unavailable in some countries, limiting accessibility.
After verifying your account, you can deposit funds. Head to the 'Wallet' section, select an asset, press 'Fund', then send a transaction to the provided address, ensuring the network and deposit amount are correct. When your deposit arrives, you can start trading on MaiCoin MAX.
Whether you're using a centralized or decentralized exchange (DEX), a trading platform should be efficient, reliable, and straightforward to use.
MaiCoin MAX is a relatively easy-to-use exchange because its features are condensed to the essentials. As such, there are no busy menus or difficult-to-understand tools, making the platform intuitive and beginner-friendly. The only drawback is that the photo promotions do not update to English when swapping languages, which could be confusing.
Users will find the interface well-designed, with clear key areas/buttons. It uses a white-on-blue color scheme, which is easy on the eyes and draws attention to essential areas. The trading interface opened quickly during my testing, allowing me to switch between assets with minimal loading time, which provided a seamless trading experience.
The MaiCoin MAX app is available on iOS and Android mobile devices. However, it's primarily available to users in Taiwan and is unavailable in certain countries, like the UK. Nevertheless, it's a solid crypto trading app, boasting a persistent menu for navigation, good responsiveness, and a sleek interface.
Most crypto investment platforms offer fewer features on their mobile apps to keep operations simple and prohibit using features that require too much data to work well on mobile. However, the MaiCoin MAX app has every feature on the web platform, such as the ability to buy Solana, and it also offers staking and crypto loan capabilities.
Mobile MaiCoin MAX users have had a largely positive experience using the exchange. It boasts a 4.3/5 rating on the Google Play Store, while around 2,500 reviews have given it a 3.9/5 rating on the App Store. Some users have shared difficulty withdrawing and support issues, but most agree it's simple and easy to use.
Specific capabilities are typical of most crypto trading platforms, such as being able to buy, store, and withdraw crypto. MaiCoin MAX features the following:
The MaiCoin MAX supported coins total 32 major assets, such as BTC, ETH, XRP, SOL, LINK, DOT, USDC, and LTC, but it lacks smaller projects, which limits its suitability for altcoin traders.
People who want to buy Bitcoin or any other cryptocurrencies on MaiCoin MAX are severely limited compared to those using exchanges like Binance or Coinbase. There is no fiat on-ramp enabling people to purchase crypto with cash, nor is there a Peer-to-Peer (P2P) exchange to facilitate trading2 with other users.
To acquire crypto on MaiCoin MAX, you must deposit other digital assets and swap them for your target crypto. Alternatively, MaiCoin MAX's deposit methods for TWD include credit/debit cards or bank transfers, so people can buy Ethereum (or whichever asset they desire) with fiat.
Unfortunately, the lack of an international fiat on-ramp makes it challenging for users outside of Taiwan to fund the exchange or acquire crypto for the first time. Even if you can fund your account, MaiCoin MAX can still be confusing if you are new to crypto, as users must interact with the advanced crypto trading interface, which involves an order book and TradingView.
MaiCoin MAX is an advanced crypto trading platform. It caters to experienced users who want more than the standard MaiCoin exchange offers, which could make it somewhat overwhelming for novice investors or traders.
There's no easy buy tool, so users must interact with the order book to acquire or sell crypto. Moreover, the exchange's interface is relatively busy and features Taiwanese text on images, which could confuse international users. The mobile app is easy to navigate but unavailable in certain countries, meaning international users are forced to trade on the web platform.
The trading interface will feel familiar to anyone with experience using top cryptocurrency platforms. It offers TradingView charting, allowing users to access analysis tools. Users have the complete TradingView suite at their disposal, including auto chart pattern tools, a range of drawing tools, and many technical indicators, including popular options like Bollinger Bands.
An order book lets people see the prices where the liquidity exists. However, only three crypto trading order types are available, fewer than on other exchanges:
While MaiCoin MAX lacks derivatives trading, it boasts a reasonable average liquidity score. On CoinMarketCap, MAX Exchange has a liquidity score of 617, comparable to MEXC (637) and Upbit (581). However, trading volume is relatively low, around $51 million daily. Users can view liquidity in MaiCoin MAX's order books, and BTC consistently has six figures plus of liquidity.
While conducting our MaiCoin MAX review, I explored the exchange's crypto wallet. It can store TWD and all of the platform's tradable cryptocurrencies. It's an exchange wallet, so it's custodial, meaning MaiCoin controls the associated private key. Users cannot connect their MaiCoin wallet to Decentralized Applications (dApps)
While custodial wallets suit novices as they reduce user responsibility, security-conscious users may prefer an alternative standalone wallet. For example, MetaMask, which is non-custodial, gives users complete control over the wallet.
Crypto staking enables people to earn rewards for holding their assets or contributing to a network's performance and security. MaiCoin MAX allows users to stake seven cryptocurrencies, but the rewards rate varies and is only shown when you have a verified account.
MaiCoin MAX also offers interest or yield for holding specific assets. Unlike staking, which requires an opt-in, MaiCoin MAX generates yield automatically. Only four assets are supported, and rates can change due to market conditions, but they're currently as follows:
| Crypto Asset | Annual Percentage Rate (APR) |
|---|---|
| USDT | 1.38% |
| USDC | 1% |
| ETH | 0.8% |
| BTC | 0.3% |
If you have a verified MaiCoin MAX account, you can utilize the MaiCoin MAX loans system to attain crypto-backed loans. The service is only available on the mobile app, which is primarily available in Taiwan, not the UK or the USA.
MaiCoin MAX doesn't offer Bitcoin mining pools, Decentralized Finance (DeFi) yield farming, or other staking/earn products on alternative exchanges.
Is MaiCoin MAX legit? The exchange is part of the MaiCoin Group, which is well-known and has a solid track record. As such, the MAX Exchange takes security seriously. Users can set up 2FA via SMS (phone number) or a dedicated authentication app, like Authy or 2FAS. However, there is no support for hardware security keys, as more advanced platforms offer.
The MaiCoin MAX security methods include storing customer funds with Bank Trust, a licensed partner bank. Moreover, MaiCoin MAX states that most digital assets on MAX are secured in cold storage in various locations. However, exact figures of the distribution of funds between hot and cold wallets are unavailable.
AIMS Custody is part of the MaiCoin Group, which operates MAX Exchange. After an extensive audit, a firm awarded AIMS Custody SOC 2 Type 1 and Type 2 certificates. Moreover, it holds an ISO 27001 certification, indicating robust security and a willingness to undergo third-party audits.
When you buy Cardano or any crypto, you can withdraw it to an external wallet. However, if your account is compromised, a bad actor can do the same with your assets. Some platforms offer withdrawal address whitelisting, where you can delegate a specific wallet for withdrawals. Unfortunately, MaiCoin MAX doesn't provide this service, impacting security.
MaiCoin MAX's security measures are basic. However, the exchange displays account sign-in history, with IP addresses and location, so determining whether a bad actor has logged into your account is easy. It also offers a device management tool, but I found that it got my operating system slightly wrong, which could falsely make people think they've been compromised.
Although MaiCoin MAX claims to properly back user deposits, the exchange doesn't have a proof of reserves page that transparently shows the proportion of assets it holds versus customer funds.
Withdrawal fees vary in terms of cost and minimum amount. For TWD, there is no deposit fee, but MaiCon MAX charges 30 TWD for withdrawals on individual accounts and 100 TWD for corporate accounts.
There's no deposit fee for crypto, but withdrawal fees and minimums vary by asset. According to our MaiCoin MAX review findings, the exchange is slightly more costly than Binance and other well-known exchanges. It can help to have cryptocurrency fees explained in context. We've compared withdrawal costs on MaiCoin MAX to Binance, below.
| Asset | Withdrawal Fee | Minimum Withdrawal | Binance |
|---|---|---|---|
| Bitcoin | 0.000032 BTC | 0.000063 BTC | 0.00003 BTC / 0.00014 BTC |
| Ethereum | 0.00021 ETH | 0.00042 ETH | 0.00015 ETH / 0.002 ETH |
| Cardano | 0.84 ADA | 3 ADA | 0.8 ADA / 2 ADA |
MaiCoin MAX is a low-fee crypto exchange. Trading costs start at 0.050% (maker) and 0.15% (taker). Our research shows these charges are comparable but structured differently from typical exchanges, like Bybit, which charges 0.1% for maker and taker orders.
There are no hidden MaiCoin MAX fees. However, users can take advantage of a few discounts. Volume-based fee reductions are available to traders, lowering costs as far as 0% / 0.045%. Users also get a 20% withdrawal fee and a 50% trading fee reduction when paying with the MAX token.
You should know the MaiCoin MAX withdrawal limits when funding an account or trading. The exchange requires trades to have a minimum volume of 250 TWD. It also applies the following limits to withdrawals and deposits:
| Limit Type | Per Transaction | Daily | Monthly |
|---|---|---|---|
| TWD Deposit | 1,500,000 TWD | 2,000,000 TWD | 5,000,000 TWD |
| TWD Withdrawal | 1,000,000 TWD | 2,000,000 TWD | 5,000,000 TWD |
| TWD New User (Registered Within 31 Days) | 100,000 TWD | 100,000 TWD | 3,000,000 TWD |
| Crypto Deposit | Unlimited | Unlimited | Unlimited |
| Crypto Withdrawal (Verified Within 90 Days) | 500,000 TWD | 500,000 TWD | 5,000,000 TWD |
| Crypto Withdrawal (Verified For Over 90 Days) | 2,000,000 TWD | 150,000,000 TWD | 1,000,000,000 TWD |
If you encounter an issue when buying Shiba Inu or using the exchange, MaiCoin MAX provides several support avenues. Users can browse a support center containing dozens of articles on common topics like funding and securing their accounts. It is ideal for solving simple issues or learning how a particular function works.
MaiCoin MAX offers phone and live chat support for more complex questions or for people who need assistance as soon as possible. Phone support is available from 10 am to 12:30 pm, then from 1:30 pm to 6 pm (UCT+8). Live chat is active longer, between 10 am and 5 pm, and from 6 pm till 8 pm, ensuring that people can get prompt assistance for most of the day.
I contacted the MaiCoin MAX customer support team via live chat. I received a response in around a minute, despite being warned of a 15-30 minute wait time. The customer service agent was kind and helpful. They answered my questions quickly and in-depth. While the live chat is in Taiwanese, the customer service agent responded to me in English, which was appreciated.
A complete list is not provided, but during the MaiCoin MAX sign-up process, the exchange states that users residing in countries with sanctions imposed by the United States, the European Economic Area, or Japan are prohibited from using the platform.
MaiCoin MAX complies with the FATF international travel rule, which requires exchanges to gather information about users who conduct transactions above a certain threshold. It also follows Anti-Money Laundering (AML) and KYC guidelines, which mandate exchanges to keep track of users' identities to help prevent malicious activities.
MaiCoin MAX is a relatively limited but secure crypto exchange. While some exchanges offer integrations with tax software or specialty trading tools, such as copy trading, MaiCoin MAX sticks with the basics. However, it does offer a couple of interesting services:
To reward users for onboarding their friends, family, or audience. The program offers a 20% trading fee discount for new users and lets people earn 50% of their referrals' trading fees. Users can stake 5,000+ of the exchange's native MAX token to double their commission.
To incentivize users to trade and use the platform, MaiCoin MAX runs occasional promotions that temporarily offer users better rates. A low-fee promotion is currently running, which reduces maker costs across every fee tier. Savings start at 0.005% and go as high as 0.035%, varying by your VIP fee tier.
Here is how MaiCoin MAX stacks against other top crypto exchanges in the market.
| Crypto Exchange | Top Choice For | Price | Products and Offerings | Standout Features |
|---|---|---|---|---|
| MaiCoin MAX | Low maker fees | 0.05% / 0.15% | TradingView, exchange crypto, staking, loans | Intuitive interface, low costs for traders |
| Coinbase | Novice crypto investors/traders | 0.60% / 1.20% | Beginner and advanced modes, staking, derivatives, and a fiat on-ramp | The ability to swap between a simple and an advanced trading interface |
| Youhodler | Crypto-backed loans | 0.02% hourly rollover fee | Simple trading interface, standard crypto loans, Cascading loans, and loan-based leverage | The system to use crypto loans as leverage for trading |
| OKX | Region-specific features | 0.08% / 0.10% | Fiat on-ramp, trading bots, P2P marketplace, derivatives, staking | Multiple ways to buy and trade crypto |
| ByBit | An international exchange | 0.1% / 0.1% | Fiat on-ramp, P2P marketplace, futures, crypto options, loans, crypto debit card, staking/earn products | An extensive range of advanced structured earn products |
MaiCoin MAX is a relatively no-frills crypto exchange. It facilitates trading, staking, and storing 32 assets, but lacks advanced services like a P2P marketplace, futures, or trading bots, as is seen on mainstream platforms like Bybit and Binance.
It boasts extremely low maker fees and is regulated in Taiwan. The exchange is easy to navigate and isn't overly complex, making MaiCoin MAX the best crypto exchange for beginners in Taiwan. However, it is also a solid choice for international users who trade specific mainstream assets and want to reduce their fees.
Our MaiCoin MAX review shows that the exchange offers solid charting/analysis capabilities via TradingView integration. However, it primarily provides only essential features and boasts an intuitive interface that makes navigation straightforward, catering to beginners.
Despite being relatively limited, MaiCoin MAX offers staking, crypto loans, and a way of passively earning interest on crypto, providing some advanced capabilities. Moreover, MaiCoin MAX features low maker fees, making it an attractive option for traders.
Overall, MaiCoin MAX is a capable but basic crypto exchange. It best suits Taiwanese traders and investors seeking a regulated spot exchange. While cost-effective and relatively robust, MaiCoin MAX's lack of advanced crypto trading restricts it to simple use cases, but it remains a solid platform for these purposes.
People who trade on MaiCoin MAX interact directly with an order book, so there’s no spread (the difference between buy and sell prices) applied when trading. Instead, MaiCoin MAX derives revenue from trading fees. It takes 0.05% / 0.15% of every transaction to fund its operation. It’s also part of the MaiCoin Group, which operates another popular exchange.
Users can earn rewards for staking their crypto assets on MaiCoin MAX. Seven cryptocurrencies, including Ethereum, are supported. The platform also automatically generates interest on BTC, ETH, USDT, and USDC balances, providing an additional way to earn.
You must pay the appropriate tax when you profit from trading crypto, staking, or other similar activities. Failure to do so can result in harsh penalties, such as fines or imprisonment. You should contact a professional familiar with local laws and regulations to ensure you pay correctly and levy applicable deductions to reduce your tax bill.
Know-Your-Customer (KYC) regulations require exchanges to gather information related to user identities, including proof of identity and address. Anti-Money Laundering (AML) guidelines mean exchanges must pass on information about customers’ financial status and spending to prevent money laundering or criminal financing.
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