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Articles by
Lucas Ledbetter
Lucas Ledbetter writes about technology in marketing, education, and healthcare and provides content strategy consultation for small businesses. In his spare time, he studies languages, dabbles in poetry, and tinkers with his Raspberry Pi. Follow him at thinkbettermarketing.com.
Defense Advanced Research Projects Agency (DARPA)
The Defense Advanced Research Projects Agency (DARPA) is a research and development agency of the United States Department of Defense...
Chatbot
A chatbot, chat bot, or chatterbot, is an application that conducts automated conversation through an online messaging platform. The application...
Nimble CRM
Nimble CRM is a social CRM (customer relationship management) with sales and marketing features. Nimble CRM is used for organizing...
What is Insightly CRM?
Insightly CRM is customer relationship management (CRM) software that focuses on an intuitive, friendly, and easy-to-understand user interface. It has...
What is Freshworks CRM?
Freshsales CRM, formerly known as Freshworks CRM, is a customer relationship management (CRM) platform designed specifically for sales. Freshsales is...
Oracle CRM
Oracle CRM is a customer relationship management (CRM) tool that provides lead and contact management, reporting and analytics, AI, sales...
What is SugarCRM?
Sugar Sell (formerly SugarCRM) is a customer relationship management (CRM) solution for medium to large enterprises. Its key advantages are...
What is Freshdesk CRM?
Freshdesk CRM is a cloud customer relationship management (CRM) service that offers email ticketing, live chat, and phone support for...
What is Copper CRM?
Copper CRM, formerly known as ProsperWorks CRM, is a customer relationship management (CRM) software designed specifically for integration with Google’s...
Microsoft Dynamics
Microsoft Dynamics is a line of customer relationship management (CRM), enterprise resource planning (ERP), and digital marketing applications for small...
InfusionSoft
InfusionSoft (rebranded as Keap as of January 2019) is a SaaS company offering email marketing, e-commerce, and customer relationship management...
GDPR
The General Data Protection Regulation, commonly referred to as GDPR, is an EU regulation concerning data protection and privacy in...
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