Articles by

Lucas Ledbetter

Lucas Ledbetter writes about technology in marketing, education, and healthcare and provides content strategy consultation for small businesses. In his spare time, he studies languages, dabbles in poetry, and tinkers with his Raspberry Pi. Follow him at thinkbettermarketing.com.

Chatbot

A chatbot, chat bot, or chatterbot, is an application that conducts...

Nimble CRM

Nimble CRM is a social CRM (customer relationship management) with sales...

What is Insightly CRM?

Insightly CRM is customer relationship management (CRM) software that focuses on...

What is Freshworks CRM?

Freshsales CRM, formerly known as Freshworks CRM, is a customer relationship...

Oracle CRM

Oracle CRM is a customer relationship management (CRM) tool that provides...

What is SugarCRM?

Sugar Sell (formerly SugarCRM) is a customer relationship management (CRM) solution...

What is Freshdesk CRM?

Freshdesk CRM is a cloud customer relationship management (CRM) service that...

What is Copper CRM?

Copper CRM, formerly known as ProsperWorks CRM, is a customer relationship...

Microsoft Dynamics

Microsoft Dynamics is a line of customer relationship management (CRM), enterprise...

InfusionSoft

InfusionSoft (rebranded as Keap as of January 2019) is a SaaS...

GDPR

The General Data Protection Regulation, commonly referred to as GDPR, is...

HubSpot

HubSpot CRM is a SaaS-based customer relationship management (CRM) service that...