Articles by

Lucas Ledbetter

Lucas Ledbetter writes about technology in marketing, education, and healthcare and provides content strategy consultation for small businesses. In his spare time, he studies languages, dabbles in poetry, and tinkers with his Raspberry Pi. Follow him at thinkbettermarketing.com.
Applications

Defense Advanced Research Projects Agency (DARPA)

The Defense Advanced Research Projects Agency (DARPA) is a research and...
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Definitions

Chatbot

A chatbot, chat bot, or chatterbot, is an application that conducts...
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Definitions

Nimble CRM

Nimble CRM is a social CRM (customer relationship management) with sales...
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Definitions

What is Insightly CRM?

Insightly CRM is customer relationship management (CRM) software that focuses on...
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Definitions

What is Freshworks CRM?

Freshsales CRM, formerly known as Freshworks CRM, is a customer relationship...
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Definitions

Oracle CRM

Oracle CRM is a customer relationship management (CRM) tool that provides...
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Definitions

What is SugarCRM?

Sugar Sell (formerly SugarCRM) is a customer relationship management (CRM) solution...
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Definitions

What is Freshdesk CRM?

Freshdesk CRM is a cloud customer relationship management (CRM) service that...
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Definitions

What is Copper CRM?

Copper CRM, formerly known as ProsperWorks CRM, is a customer relationship...
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Definitions

Microsoft Dynamics

Microsoft Dynamics is a line of customer relationship management (CRM), enterprise...
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Definitions

InfusionSoft

InfusionSoft (rebranded as Keap as of January 2019) is a SaaS...
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Definitions

GDPR

The General Data Protection Regulation, commonly referred to as GDPR, is...
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