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Facts About ERP Software and Systems

Webopedia Staff
Last Updated May 24, 2021 8:00 am

The following facts and statistics provide a quick introduction to how ERP is changing today s business processes.

Enterprise resource planning (ERP) solutions are designed to improve the operational efficiency of business resources. On the back-end, it integrates all facets of an operation, including product planning, development, manufacturing, human resources, financials and even sales and marketing into a single system to efficiently and effectively manage business goals.

Top 10 Facts and Statistics to Know

Today, many organizations implement ERP systems to replace legacy software and systems. The following facts and statistics provide a quick introduction to how ERP is changing today’s business processes.

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81 percent of organizations are either in the process of implementing ERP software or have completed implementation. 14 percent of organizations are in the process of selecting software while 5 percent are in the process of upgrading software. The most common reason for implementing ERP was to replace legacy systems (49 percent). – Panorama Consulting Solutions

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According to a recent Black Book survey of 1,158 health system procurement and technology leaders, more than a third (35 percent) of those organizations with implemented ERP systems reported having to defer maintenance and/or delayed upgrades over the past three years leaving many hospital ERPs nearly obsolete. – Black Book Market Research

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Mid-market ERP systems average about $3,500 per concurrent user, but that price will vary based on the number of users and the software functionality required. A rule of thumb for the annual cost of hosted or SaaS (Software as a Service) ERP systems is that on average the license fee is three times the SaaS annual fee. – CPA Canada ERP survey 2017

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Cybersecurity professionals are most concerned about protecting customer data (72 percent), employee data (66 percent), and emails (54 percent). Due to this information being stored in different SAP systems (e.g. ERP, HR, or others), they are one of the most important assets to protect. – ERP Cybersecurity Survey 2017

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A key finding from a recent global survey of SAP licensees, conducted by Rimini Street, is that the dominant strategy for SAP licensees, selected by 89 percent of respondents, is to continue running their current proven SAP ERP releases, given that the rich functionality of their current releases meet business needs and also forms the foundation of a preferred hybrid IT model. – Rimini Street Survey

2017 SAP Applications Strategy
Image Source: Rimini Street Survey: 2017 SAP Applications Strategy Findings

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While 80 percent of respondents agree that ERP is critical to their business, approximately half of respondents characterized the performance of their current ERP system as merely adequate or basic, despite the fact that most had systems in place that were fairly new deployments. – Epicor / Redshift ERP Survey

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SAP (41 percent) continues to be the vendor most frequently shortlisted by organizations, followed by Oracle (37 percent) and Microsoft Dynamics (27 percent). Epicor and Infor are also frequently shortlisted. ). – Panorama Consulting Solutions

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The Top Healthcare ERP rated vendors for 2017, in order of client experience and product satisfaction scoring are:
1. Oracle/Oracle ERP Cloud
2. Cerner/Siemens ERP
3. Workday
4. Microsoft Dynamics
5. McKesson
6. SAP
7. IBM Watson
8. Infor/Infor Cloud Suite

Also receiving client ballots were MEDITECH, CPSI, Sage, Intacct, Harris Healthcare/Affinity, and MEDHOST. – Black Book Market Research

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A big driver for future ERP deployments cited by respondents was a desire for ERP to be “simpler to use for everyone in the organization.” A full 35 percent of the respondents complained it can take too long to get the information they want from their current ERP system and 48 percent said they want ERP to make it easier for them to access the information they want, when they want it. – Epicor / Redshift ERP Survey

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Studies of ERP implementation success indicate that most of the 22 percent of companies that implement cloud-based ERP appreciate cost savings as a result. The cloud offers unique flexibility in terms of small business investment, especially for time-poor IT teams. – Toolbox.com article

Recommended Reading: The Difference Between CRM and ERP.

This article was originally published on September 06, 2017