In this definition...
How does hosted VoIP work?
The hosted VoIP manages calls and routes them to and from the subscriber’s existing telephony system and equipment. Hosted VoIP is also frequently referred to as managed VoIP and can save companies from the potentially expensive costs of having to invest in VoIP equipment and manage the system.
As with all VoIP (or Internet telephony) solutions, hosted VoIP services use packet-switched telephony to transmit calls over the Internet as opposed to the circuit-switched telephony used by the traditional Public Switched Telephone Network (PSTN), although in some hosted VoIP cases calls from the subscriber are routed over the PSTN to the hosted VoIP PBX system.
Who uses hosted VoIP?
Sometimes referred to as “cloud telephony,” hosted VoIP is a popular alternative to traditional telephone systems. The primary benefit of the technology is that it gives businesses more flexibility in how they communicate with customers and employees while reducing costs.
The technology is also popular with consumers who use the internet-based service as a replacement for traditional landline telephones. Hosted VoIP is also commonly used by small businesses and startups.
Take a look at dozens of hosted VoIP options including reviews and free trials.