Business VoIP

Business VoIP services is commercial-class versions of residential VoIP services that provide small and medium-sized businesses with advanced features and functionality such as private branch exchange (PBX) capabilities, conference calling, desk-to-desk calling, music on hold and automated attendants.

With the introduction of business VoIP in the 1980s, calls no longer require a PSTN with copper wires and switches. Calls can now be made over the same IP networks as your computer, which drastically changes business applications. The only requirement for using a business VoIP service is to choose an IP phone that’s compatible with any business VoIP network.

Use the tool below to find the VoIP system that best fits your business.

Business VoIP Plans

While residential VoIP plans typically feature a flat-rate pricing structure and allow for only one call at a time, most business VoIP and enterprise VoIP providers offer tiered usage plans and support multiple simultaneous calls.

Packet-Switched Telephony

As with all VoIP (or Internet telephony) services, business VoIP uses packet-switched telephony to transmit calls over the Internet as opposed to the circuit-switched telephony used by the traditional Public Switched Telephone Network (PSTN).

Recommended Reading: Learn more about VoIP in this Webopedia definition.

Vangie Beal
Vangie Beal
Vangie Beal is a freelance business and technology writer covering Internet technologies and online business since the late '90s.

Top Articles

The Complete List of Text Abbreviations & Acronyms

From A3 to ZZZ we list 1,559 text message and online chat abbreviations to help you translate and understand today's texting lingo. Includes Top...

How to Create a Website Shortcut on Your Desktop

This Webopedia guide will show you how to create a desktop shortcut to a website using Firefox, Chrome or Internet Explorer (IE). Creating a desktop...

Windows Operating System History & Versions

The Windows operating system (Windows OS) refers to a family of operating systems developed by Microsoft Corporation. We look at the history of Windows...

Hotmail [Outlook] Email Accounts

By Vangie Beal Hotmail was one of the first public webmail services that could be accessed from any web browser. Since 2011, Hotmail, in terms...

No-Code Development Definition &...

No-code development is a method of application development that allows people without programming...

Trusted Device Definition &...

A trusted device is a machine, such as a mobile phone, laptop, tablet...

What Is a Columnar...

A columnar database management system (CDBMS) is a type of database management system...