Business VoIP

Business VoIP services is commercial-class versions of residential VoIP services that provide small and medium-sized businesses with advanced features and functionality such as private branch exchange (PBX) capabilities, conference calling, desk-to-desk calling, music on hold and automated attendants.

With the introduction of business VoIP in the 1980s, calls no longer require a PSTN with copper wires and switches. Calls can now be made over the same IP networks as your computer, which drastically changes business applications. The only requirement for using a business VoIP service is to choose an IP phone that’s compatible with any business VoIP network.

Use the tool below to find the VoIP system that best fits your business.

Business VoIP Plans

While residential VoIP plans typically feature a flat-rate pricing structure and allow for only one call at a time, most business VoIP and enterprise VoIP providers offer tiered usage plans and support multiple simultaneous calls.

Packet-Switched Telephony

As with all VoIP (or Internet telephony) services, business VoIP uses packet-switched telephony to transmit calls over the Internet as opposed to the circuit-switched telephony used by the traditional Public Switched Telephone Network (PSTN).

Recommended Reading: Learn more about VoIP in this Webopedia definition.

Vangie Beal
Vangie Beal
Vangie Beal is a freelance business and technology writer covering Internet technologies and online business since the late '90s.

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