Zengo Wallet Review 2026

We have put together a comprehensive Zengo Wallet Review that will surprise you, as a Chainalysis report indicates that around $2.2 billion was stolen from crypto platforms in 2024, underscoring the need for beginner-friendly, secure software wallets. Zengo is precisely that. It's a self-custody crypto hot wallet that uses Multi-Party Computation to enhance security while removing reliance on the seed phrase backups that bad actors exploit to compromise wallets.

Throughout this Zengo Wallet review, we'll thoroughly test the platform, examining its crypto storage capabilities, security features, performance, reliability, and more. As a leading information hub for cryptocurrency, we aim to provide unbiased, actionable information to help users decide whether Zengo is the right wallet for them. You can also check out our top crypto wallet list for more options.

Zengo Wallet Review: Pros and Cons

Pros

• Multi-Party Computation (MPC) technology distributes private keys between devices, enhancing security.
• Zengo's MPC approach eliminates the need for seed phrase backups.
• Users can easily recover their Zengo Wallet even if they lose their mobile device containing the app.
• Zengo offers a versatile selection of tools outside of storing or managing crypto.
• Out of more than 1.5 million wallets, Zengo has never been hacked.
• Users agree that Zengo is easy to set up and that its customer support team is solid.
• Zengo is available on desktop and mobile devices, improving accessibility.

Cons

• Zengo locks some of its most valuable features behind a premium subscription.
• Part of the wallet's private keys are sent to Zengo's servers for the MPC function, which could be a problem for privacy or decentralization-focused users.
• Zengo supports fewer blockchains than alternatives like Trust Wallet.

What is Zengo Wallet?

Zengo is a secure, non-custodial crypto wallet (meaning users control the private keys) for storing, managing, or transferring crypto assets and NFTs. It's a hot wallet (internet-connected) available as a browser-based or mobile application (iOS or Android), making it highly accessible.

Zengo boasts that, despite having over 1.5 million customers, none of its wallets have been hacked, indicating excellent security. Zengo has been making waves in the crypto industry and announced a partnership with USDT issuer Tether in February 2025.

While hardware wallets like the Ledger Nano X involve a physical device with specialized security chips, standard hot wallets like MetaMask utilize a locally stored and encrypted seed phrase. In contrast, Zengo uses Multi-Party Computation (MPC) technology. MPC wallets eliminate the need for a seed phrase by enabling two or more parties to sign transactions collaboratively.

Zengo Wallet recently got acquired by eToro.

How to Sign Up for Zengo Wallet

Setting up a wallet is quite easy; all you need is an email address to start. Follow these simple steps.

1. Go to 'Zengo.com' and click on the 'sign-up' button.

   

2. Enter your email address to receive an email confirmation request

   

3. Confirm your account by clicking on the 'confirm' button in your email

   

4. Scan the QR code displayed on the screen to download Zengo on your mobile while you simultaneously finalize backup

   

5. Send or receive over 100+ supported cryptocurrencies into your wallet

   

Key Features of Zengo Wallet

Zengo is a robust crypto wallet catering to a wide selection of users. It offers features beyond sending, receiving, and storing cryptocurrency, making it exceptionally versatile. The most significant Zengo Wallet features include:

Zengo Security Features

Security is the most critical aspect of a crypto wallet. It must keep users' funds safe and prevent unauthorized access while retaining convenience. After researching for our Zengo Wallet review, we found that it implements account security measures, such as a PIN system or Three-Factor Authentication (3FA), along with background mechanisms like encryption and filters for spam tokens.

Is Zengo Wallet safe? It has a stellar track record, and hackers have never compromised it. Some Zengo Wallet security measures it uses to protect users include:

• Multi-Party Computation (MPC): Zengo uses MPC technology to eliminate the need for seed phrases and enhance account security. MPC wallets split the private key into multiple key shares stored in different locations, like your mobile and Zengo's servers.
• Three-Factor Authentication (3FA): The Zengo crypto soft wallet uses a 3FA system to ensure that account recovery is possible. It requires access to your email, 3D FaceLock (Zengo supports setting two FaceLocks for a backup), and your Zengo recovery file.
• Annual Audits: Hot wallets leverage the blockchain and offer excellent security, but are vulnerable to exploits in their code base. To help prevent this issue, Zengo undergoes regular, yearly audits from third-party security companies.
• Open Source: Zengo's MPC system is open-source and has been peer-reviewed, helping to reduce the chance of severe exploits in its code.
• Theft Protection (Zengo Pro): Zengo Pro hot wallet users can set a trigger amount for transactions to initiate the multi-factor authentication verification process, which requires 3D FaceLock for approval.
• Web3 Firewall (Zengo Pro): If you subscribe to Zengo Pro, you will be protected with a Web3 Firewall that displays real-time risk alerts to protect you against bad actors conducting Web3 attacks.

Ease of Use & Interface

Ease of use is essential for a digital asset wallet. Poorly designed or inconvenient wallets can slow crypto transactions or cause frustration. On the other hand, wallets that offer a strong user experience make transacting easier, simplify portfolio tracking, and suit a broader range of users. Thankfully, it's unlikely people will get stuck wondering how to use a Zengo Wallet.

Zengo offers an excellent user experience. Its intuitive black-and-white color scheme with orange accents ensures key features like sending/receiving or swapping crypto are always accessible. It features a security progress bar, which makes understanding the measures you've yet to set up straightforward. Zengo's interface will suit new and experienced investors.

Mobile Wallet

The Zengo mobile app features a beginner-friendly design. The bottom navigation bar leads to the home, history, settings, and security areas. Features like swaps and staking are available from the home screen. The app is responsive, and navigation is straightforward, but it lacks any advanced charting or portfolio tracking capabilities, which would've been a nice addition.

The mobile Zengo Wallet download is available on Android and iOS. Downloading the Zengo mobile app lets users access their wallets 24/7. It contains all the features available on the browser platform, including Zengo Wallet staking, crypto-to-crypto swaps, a fiat on-ramp service, and an NFT wallet, making it a highly versatile cryptocurrency wallet app.

While testing for our Zengo review, we noted the convenience of the recovery process. Even if you lose your phone with the Zengo app, you can still recover your wallet using your email, recovery code, and 3D FaceLock scan. This is ideal for beginners new to crypto security and established investors seeking redundancy from their storage solution.

Supported Cryptocurrencies & Networks

Compared to other hot wallets or hardware wallets limited by their physical storage space, Zengo Wallet's supported coins are relatively limited. Only 14 layer-1 cryptocurrencies, including Bitcoin, Ethereum, Solana, Binance Smart Chain, XRP, Tron, and Optimism, are available.

While Zengo's support for mainstream cryptos is limited compared to other wallets, it supports thousands of extra tokens built on these networks. While exploring the platform, we learned it supports all ERC-20 tokens but can't display them. So, users must use an external platform or a Decentralized Finance (DeFi) wallet to view these tokens.

Supporting an extensive and varied selection of cryptocurrencies drastically enhances the convenience of a crypto wallet. It means you won't have to spread your holdings across multiple providers, which can lead to confusion. Some wallets, like Zengo Pro, let users create more than one wallet, which they can use to categorize assets according to their preferences.

Zengo Advanced Features

While sending, receiving, and storing cryptocurrency is a wallet's primary and most crucial function, the best software wallets will also offer special or advanced features designed to streamline the user experience, enhance security, or make the wallet more versatile. While testing for our Zengo Wallet review, we found these advanced features:

Crypto Staking

Staking is an on-chain activity that lets people earn passive rewards for delegating their assets to contribute to a Proof-of-Stake (PoS) network's security and transaction validation. It's available on many wallets and exchanges, including Zengo.

While some crypto-staking wallets support hundreds of assets, Zengo is more specialized, boasting just two. It supports Ethereum staking with a 3.31% APR or Tezos staking with 2.65% APR, which is roughly comparable to other wallets. But, as it focuses on ease of use, Zengo offers flexible staking with no lockup periods, which is perfect for new participants.

Legacy Transfer

Although it's only available with a Zengo Pro subscription, the Legacy Transfer tool is one of the most intriguing and valuable offerings from Zengo. It's designed to enable secure transactions with family members or friends in inheritance situations, which can be challenging to handle when dealing with crypto assets.

Zengo Legacy Transfer is self-custodial, so users remain in control over their assets, even after setting a recipient (who must have a Zengo wallet). The user sets an inactivity timer between 3 and 24 months. After this period elapses without activity, Zengo will transfer your funds to your chosen recipient.

DeFi and NFT Connectivity

People can use the Zengo Wallet DeFi functionality to connect with Decentralized Applications (dApps), crypto games, and DeFi platforms. Zengo supports most WalletConnect platforms, such as OpenSea or Uniswap, but Zero Knowledge (ZK) rollup-based apps are not.

Multiple Wallets

Zengo Pro users can create up to five segregated crypto wallets that they can manage via their account. The wallets are unique and cannot be compromised by each other. As such, you can create one wallet for connecting to DeFi applications, one for long-term storage, and one for your trading funds while keeping each secure.

Private Transaction Mode

Zengo Pro offers a private transaction mode for Bitcoin enthusiasts. Instead of repeatedly using the same address, the feature generates a new Bitcoin address for every transaction, enhancing on-chain privacy. In contrast to similar systems, every Bitcoin wallet address remains active, so there are no issues if someone sends BTC to the old address.

Performance & Reliability

When deciding whether a particular wallet is suitable, consider its real-world performance and reliability. Wallets that lack in either department will generally offer a poor user experience. Here's how Zengo performed in four key areas:

Transaction speed

Zengo is a fast and responsive wallet that responds quickly to user inputs. Transactions are generally efficient. Speed is dictated primarily by the blockchain network, but Zengo offers a mixture of layer-1 and layer-2 projects for faster and cheaper transactions. Moreover, it provides a tool to speed up or stop unconfirmed Bitcoin and Ethereum transactions.

App Stability and Bug Frequency

While testing the mobile and browser apps for our Zengo soft wallet review, we experienced no stability issues or bugs. Every feature or area could be accessed without difficulty. The mobile app also kept the section we were looking at open when it was minimized for an extended period, which is convenient. Other users generally rate Zengo as highly stable.

Customer Support Responsiveness and Channels

I sent a live chat message to the Zengo Wallet customer support team regarding a deposit issue. Unfortunately, it wasn't clear initially if I was talking to a bot or a human. However, I received a response in around an hour from a support agent. Users can attain priority support with Zengo Pro, which guarantees a response within an hour but averages around 5 minutes.

Email support is longer, with response times averaging roughly 12-24 hours. On review platforms like Trustpilot, Zengo averages an 88% response rate with typical reply times of under 24 hours, which is higher than competitors like Exodus (84%) and MetaMask (78% within two weeks).

User Reviews and Ratings

Zengo is well-regarded in the cryptocurrency industry. It commands a 4.3/5 rating on Trustpilot and averages 4.5/5 on mobile. Users commonly praise Zengo for its easy set-up process and for providing a convenient user experience by removing the need for seed phrases. The support team was also frequently complimented for its knowledge and responsiveness.

Zengo Wallet Products and Services

There are two versions of Zengo, each catering to a different kind of user. The standard version is a secure MPC wallet with a straightforward and robust recovery process. Zengo Pro is a paid version of the wallet that offers new security features, enhanced support, and additional perks that make it suited to power users or security-conscious individuals.

While both versions of Zengo are secure, these are the key differences:

Fees Associated with Zengo Wallet

Reviewing its fees is necessary when deciding whether to use Zengo as your wallet. Although it is generally considered cheap and cost-effective, we've conducted an in-depth examination and presented our findings below.

Deposit/Withdrawal Fees

Zengo is a non-custodial wallet that interacts directly with the blockchain. It does not charge additional fees for depositing or withdrawing crypto assets. However, users must pay network or gas fees.

Transaction Fees (Network Fees/Gas Fees)

The Zengo Wallet fees for sending a crypto transaction will vary depending on the asset and network congestion. While some top exchanges offer wallets with platform-specific withdrawal or transfer fees priced at a premium on top of actual network costs, Zengo uses live rates and enables users to set custom fees, ensuring competitive transaction fees.

In-App Swap and Purchase Fees

Zengo works with third-party service providers to enable crypto purchases. Fees vary by asset, instrument, and payment method but range from around 6.6% to 12.51% based on our testing, which is exceptionally high compared to dedicated exchanges. The Zengo Wallet fees for swapping crypto vary by asset and amount but average 2.2% based on our testing.

Premium Subscription Costs

Outside of purchases/swaps, Zengo doesn't charge additional fees (network fees go to miners/stakers). However, it offers a premium subscription called Zengo Pro for $19.99 monthly or $129.99 annually. It provides several security and convenience benefits, offering gas for crypto transactions and a fee reduction of up to 50% for purchases.

How Zengo Wallet Compares to Other Soft Wallets

While Zengo is a top crypto wallet, popular alternatives like MetaMask and Exodus can be highly competitive.

MetaMask is a traditional hot wallet that uses seed phrase backups, while Zengo is an MPC wallet that doesn't require users to generate a seed. Zengo is tailored for beginners who want a wallet without managing seed phrases or investors seeking secure storage, while MetaMask suits DeFi enthusiasts due to its integrated dApp browser.

While Zengo focuses on ease of use and providing a highly secure storage environment, Trust Wallet prioritizes asset availability. While Zengo supports roughly 14 blockchains, Trust Wallet offers over 100, making it better suited to those trading new or little-known altcoins.

Instead of opting for a browser-based approach for desktop devices, like Zengo, Exodus provides a dedicated desktop application that supports connecting hardware wallets such as Ledger and Trezor devices. Moreover, Exodus stores private keys locally, while Zengo splits them into parts and sends one to its servers.

Zengo Wallet vs. Hard Wallets: When to Choose Which

Hot wallets, such as Zengo, and cold or hardware wallets, like Cypherock X1, Ledger, or Trezor, fulfill the same core purpose: storing and managing crypto assets. Still, they're secured in different ways. Software wallets use encryption and, in Zengo's case, MPC technology. On the other hand, hardware wallets require physical access and have integrated security chips.

The optimal use cases for software or hot vs cold crypto wallets (hardware wallets) are different. Generally, software wallets focus on convenience and simplicity. They work well for traders or new crypto investors. Conversely, hardware wallets concentrate on security, are entirely offline, and require physical access, drastically impacting convenience and ease of use.

If you're a trader who regularly moves crypto between platforms, software wallets are highly convenient and suitable for short-term storage or interacting with dApps. But if you're a long-term crypto investor who wants to maximize your security and keep assets safe over extended periods, there is no substitute for a hardware wallet.

A hybrid approach is often the best solution because hardware and software wallets are tailored to different use cases. Keep a hardware wallet to hand for long-term storage or large portfolios, and use hot wallets to store funds temporarily for trading, purchases, or other purposes.

Read Next

• Cypherock X1 Wallet Review
• Binance Review
• Coinbase Review
• Youhodler Review

Is Zengo Wallet Right For You?

After thoroughly testing and researching the platform for our Zengo Wallet review, we found it expertly balances security (MPC technology) and convenience (hot wallet). It fulfills the core purpose of a crypto wallet and provides a few extra tools like swaps and staking - you can also integrate crypto tax software. Yet, some essential features, like large transaction alerts, are locked behind a premium plan.

With its removing the need for seed phrases, offering a simple recovery process, and boasting some of the best security of any hot wallet while retaining its convenience, Zengo Wallet is ideal for traders looking to enhance their safety, beginners daunted by seed phrase management, or small-time investors who don't want to spend $50 to $100+ on a hardware wallet.

Zengo Wallet FAQ