Small Business Phone System

A small business phone system comprises multiple telephones used in an interconnected fashion that allows for advanced telephony features such as call handling and transferring, conference calling, call metering and accounting, private and shared voice message boxes, and so on. A small office phone system can range from just a few telephones to a private branch exchange (PBX) system.

Small business phone systems can function over the Public Switched Telephone Network (PSTN), over the Internet (Internet telephony or VoIP), or over a combination of the two. A small office phone system can also be delivered as a hosted service (typically referred to as a centrex), which can free small businesses from having to invest in costly equipment.

Vangie Beal
Vangie Beal
Vangie Beal is a freelance business and technology writer covering Internet technologies and online business since the late '90s.

Related Articles

AutoIt Scripting Language

AutoIt is a popular and easy-to-learn scripting language used by developers since 1999 for quick software development. Here’s more about AutoIt scripting language, its...

Sales CRM

A sales CRM, or customer relationship management (CRM) tool for sales, is frequently the centerpiece of sales operations for a variety of business use...

HighLevel CRM

HighLevel is a sales and marketing customer relationship management (CRM) solution designed by the company HighLevel. Because it's uniquely designed for marketing agencies, HighLevel...

CRM Manager

A customer relationship management (CRM) manager is a person that oversees all customer and client relations within a business. They specialize in customer interactions...

AutoIt Scripting Language

AutoIt is a popular and easy-to-learn scripting language used by developers since 1999...

HighLevel CRM

HighLevel is a sales and marketing customer relationship management (CRM) solution designed by...

Unified Endpoint Management (UEM)

As enterprise networks become increasingly distributed with growing numbers of remote workers, unified...