Service Review

In electronic commerce, service review is an option for customers to rate a company’s service, such as a hotel or landscaper, and provide a testimonial using an online submission form. Often, the company will include a URL on printed literature or e-mail marketing to invite customers to review their service after a transaction has been completed. Service reviews are frequently used to help a business build a positive business reputation.

Vangie Beal
Vangie Beal is a freelance business and technology writer covering Internet technologies and online business since the late '90s.

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