A type of call center that is designed to send a large volume of requests — or outbound calls — to customers by telephone. Outbound call centers typically handle telephone communications for sales, account upgrades, subscription offers, telephone marketing and debt collection.
See Webopedia’s definition of call center for more information on this term.
Webopedia is an online information technology and computer science resource for IT professionals, students, and educators. Webopedia focuses on connecting researchers with IT resources that are most helpful for them. Webopedia resources cover technology definitions, educational guides, and software reviews that are accessible to all researchers regardless of technical background.
Advertise with TechnologyAdvice on Webopedia and our other IT-focused platforms.
Property of TechnologyAdvice.
© 2022 TechnologyAdvice. All Rights Reserved
Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.