open source CRM

In CRM (customer relationship management) open source CRM (open source customer relationship management) is the phrase to describe an open CRM solution: That is the CRM system uses open source programs in which the source code is available to the public for use and/or modification from its original design free of charge (i.e., open). Open CRM gives organizations control over the CRM solution and can further develop the open source CRM software to best meet its own business goals.

Learn more about open source in this Webopedia definition.

Open source CRM is used by businesses of all sizes from small business to the enterprise across all vertical markets. Open source CRM solutions available today include OpenCRX, SugarCRM Community Edition and Zurmo Open Source CRM.

See also CRM – Customer Relationship Management.

Top 5 Related Questions

1. What is CRM Customer relationship Management?
2. What is small business CRM?
3. What is CRM dashboard?
4. What is enterprise application?
5. What is social CRM?

Recommended Reading: Customer Relationship Management (CRM) Reports Explained.

Vangie Beal
Vangie Beal
Vangie Beal is a freelance business and technology writer covering Internet technologies and online business since the late '90s.

Top Articles

The Complete List of 1500+ Common Text Abbreviations & Acronyms

Text Abbreviations reviewed by Web Webster   From A3 to ZZZ we list 1,559 SMS, online chat, and text abbreviations to help you translate and understand...

How to Create a Website Shortcut on Your Desktop

Website Shortcut on Your Desktop reviewed by Web Webster   This Webopedia guide will show you how to create a website shortcut on your desktop using...

Windows Operating System History & Versions

The Windows operating system (Windows OS) refers to a family of operating systems developed by Microsoft Corporation. We look at the history of Windows...

First to Fifth Generations of Computers

Reviewed by Web Webster   Learn about each of the 5 generations of computers and major technology developments that have led to the computing devices that...

What is Jira?

Jira is a commercial issue ticketing and project management software based around the...

Heuristic Definition and Meaning

Heuristic, pronounced hyoo-ri-stihk, is a Greek term for individually finding or discovering. In...

Hackerspace Definition & Meaning

What is a hackerspace? A hackerspace, also known as a hacklab, incubator, or hackspace,...