A coupon code, also called a promo code or discount code, is a string of letters and numbers that shoppers enter at online checkout to claim a discount on a purchase. Codes are typed into a promotional box on a site’s shopping cart (or checkout page) and apply savings such as a percentage off, a fixed amount off, or free shipping. The terms coupon code, promo code, and discount code are used interchangeably, though some retailers reserve “promo code” for limited-time campaigns.

Most coupon codes deliver one of a few common discount types:
Depending on the merchant, the same mechanism may be labeled a promotional code, an offer code, a gift code, or a digital coupon.
To redeem a coupon code, add items to your cart, open the checkout or shopping cart page, paste the code into the field labeled “promo code,” “discount code,” or “coupon,” and apply it before paying. The order total updates to show the discount. Codes can be case-sensitive and often carry conditions, such as a minimum spend, an expiry date, or eligibility on selected items only.
Coupon codes are distributed through several channels:
Some sites let you copy and paste the code into the merchant’s cart, while others apply it automatically through a referral link.
Online merchants use coupon codes to incentivize purchases, reward loyalty, and recover abandoned carts. Many do not publish codes on their own site, instead placing them in affiliate programs or member-only newsletters so they can track which campaign or partner drove the sale.
