In private branch exchange (PBX) phone systems an auto assistant, also called an auto attendant or reception assistant is a feature of the system that distributes or forwards calls without requiring any human intervention. The auto assistant may also provide a company directory listing for inbound callers.
Auto Assistant
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Vangie Beal
Vangie Beal is a freelance business and technology writer covering Internet technologies and online business since the late '90s.
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