Webopedia on Google+Webopedia on TwitterWebopedia on FacebookTech Bytes Blog
Main » TERM » O »

open source CRM - open source customer relationship management

In CRM (customer relationship management) open source CRM (open source customer relationship management) is  the phrase to describe an open CRM solution: That is the CRM system uses open source programs in which the source code is available to the public for use and/or modification from its original design free of charge (i.e., open). Open CRM gives organizations control over the CRM solution and can further develop the open source CRM software to best meet its own business goals.

Learn more about open source in this Webopedia definition.

Open source CRM is used by businesses of all sizes—from small business to the enterprise—across all vertical markets.  Open source CRM solutions available today include OpenCRX, SugarCRM Community Edition and Zurmo Open Source CRM.

See also CRM - Customer Relationship Management.

Top 5 Related Questions

1. What is CRM – Customer relationship Management?
2. What is small business CRM?
3. What is CRM dashboard?
4. What is enterprise application?
5. What is social CRM?

Recommended Reading: Customer Relationship Management (CRM) Reports Explained.







TECH RESOURCES FROM OUR PARTNERS
DID YOU KNOW?
The Five Generations of Computers

Learn about each of the five generations of computers and major technology developments that have led to the current devices that we use today. Read More »

Small Business Marketing's Greatest Hits

The following compilation of small business marketing tips highlights some of the expert advice published over at Small Business Computing. Read More »

13 Best Free Android Apps

From secure messaging to document editing, our top free must-have apps have been rated, reviewed and named the best free Android apps of 2015. Read More »

QUICK REFERENCE
5 Best Cloud Storage Services

With cost and security in mind, we look at five cloud storage options that will suit the needs of most home and SMB owners. Read More »

Windows 10 Tips for Desktop PC

Five basic tips to help you customize Windows 10 on your desktop PC. Read More »

29 Free Android Apps for Cash-Strapped Students

From wacky alarm clocks to lecture hall tools and after class entertainment, these Android apps are a good fit for a student's life and budget. Read More »