open source CRM
In CRM (customer relationship management) open source CRM (open source customer relationship management) is the phrase to describe an open CRM solution: That is the CRM system uses open source programs in which the source code is available to the public for use and/or modification from its original design free of charge (i.e., open). Open CRM gives organizations control over the CRM solution and can further develop the open source CRM software to best meet its own business goals.
Open source CRM is used by businesses of all sizes—from small business to the enterprise—across all vertical markets. Open source CRM solutions available today include OpenCRX, SugarCRM Community Edition and Zurmo Open Source CRM.
See also CRM - Customer Relationship Management.
Top 5 Related Questions
Recommended Reading: Customer Relationship Management (CRM) Reports Explained.
Stay up to date on the latest developments in Internet terminology with a free weekly newsletter from Webopedia. Join to subscribe now.
Webopedia's student apps roundup will help you to better organize your class schedule and stay on top of assignments and homework. Read More »List of Free Shorten URL Services
A URL shortener is a way to make a long Web address shorter. Try this list of free services. Read More »Top 10 Tech Terms of 2015
The most popular Webopedia definitions of 2015. Read More »
The Open System Interconnection (OSI) model defines a networking framework to implement protocols in seven layers. Use this handy guide to compare... Read More »Computer Architecture Study Guide
This Webopedia study guide describes the different parts of a computer system and their relations. Read More »What Are Network Topologies?
Network Topology refers to layout of a network. How different nodes in a network are connected to each other and how they communicate is... Read More »