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IT Support Specialist

In the world of digital transformation, organizations are being compelled to integrate technology into their business strategies and operations to...

KPMG

KPMG is a professional services firm that helps its clients with a variety of financial, tax, business development, and technology...

Burn Up vs Burn Down Charts

Burn up and burn down charts are visual representations of progress in the scope of a project, showing the amount...

Hewlett Packard Enterprise (HPE, HP Enterprise)

Hewlett Packard Enterprise (HPE) is a global, edge-to-cloud Platform-as-a-Service (PaaS) company in the IT, internet, software, and services industry. It...

Change Order

When changes need to be made to a project after the project has already been approved by the client, a...

IT Ticketing System

As employees and customers alike have changed their IT usage habits as a result of the COVID-19 pandemic, IT service...

Deloitte

Deloitte is a global professional services firm that offers auditing, consulting, advisory, and tax services to companies in a variety...

Ernst & Young (EY)

Ernst & Young Global Limited, commonly known as EY, is a multinational professional services company with headquarters in London, England....

Cisco Certified Network Professional (CCNP) Certification

The Cisco Certified Network Professional (CCNP) Certification enables networking professionals to prove their skills and knowledge in enterprise networking solutions....

Unified Endpoint Management (UEM)

As enterprise networks become increasingly distributed with growing numbers of remote workers, unified endpoint management (UEM) has become an important...

Mobile Workforce Management (MWM)

Mobile workforce management (MWM) refers to the tools and software used to manage remote, field, and other employees who work...

ITSM Tools

IT Service Management (ITSM) tools are the tools involved in designing, delivering, and managing IT services. These tools support IT...