Visual voicemail is a feature typically provided by cellular telephone service providers that adds a visual interface to standard voicemail capabilities. With visual voicemail users can quickly view and access a list of their voicemail messages for playback as well as manage their personal greetings and upload messages to a voicemail server using a graphical interface. With some visual voicemail services e-mail-based and text-based transcripts of audio messages can be provided as well.
Popularized by Apple’s iPhone, visual voicemail is now common on BlackBerry, Windows Phone 7.1 ( Mango ) and other smartphone devices. Additionally, third-party services from companies like PhoneFusion and YouMail deliver visual voice mail services and smartphone apps for devices that lack built-in visual voicemail capabilities.