Home / Definitions / TaskRabbit


Amy Yang
Last Updated November 17, 2021 8:37 am

TaskRabbit is an online and mobile on-demand marketplace that connects freelance labor with those who need assistance for a variety of everyday tasks—including moving, cleaning, deliveries, and handyman-related work. Overall, it is considered a marketplace software solution and is best for individuals who need tasks completed.

Services Available on TaskRabbit

Users can request a wide range of services through TaskRabbit. This includes:

  • Handyman Services
    • Home repairs
    • Furniture assembly
    • Plumbing
    • Electrical help
  • Moving Services
    • Packing and unpacking
    • Heavy lifting
    • Furniture and appliance moving
  • Cleaning
    • House cleaning
    • Window cleaning
    • Car washing
  • Yardwork
    • Gardening
    • Weed removal
    • Landscaping

On-demand marketplace software solutions often differ based on the services they provide. For example, unlike TaskRabbit, some solutions offer services for industries like hotels, fulfillment and distribution, and manufacturing and printing.

How much does TaskRabbit cost?

The price of work contracted through TaskRabbit depends on the kind of task and how long it takes the task to be completed. Taskers often set their own hourly rate, and usually the user would have to pay that as well as a service fee and Trust & Support fee. 

The service fee is calculated as a certain percentage of the total price you pay for your task. This is a fee related to using its system.

The Trust & Support fee is charged after your task has been completed. This fee goes towards supporting its internal system—ranging from operational and safety measures to protect users to the customer support team.

TaskRabbit Competitors

TaskRabbit belongs in a market filled with a wide variety of on-demand marketplace software solutions. Some of its major competitors include:

  • Upshift
  • Amazon Mechanical Turk
  • Thumbtack
  • 99Designs
  • Helpware

Competitors in this software category primarily differentiate with one another in terms of the industries and markets they offer services for. For example, TaskRabbit is known for typically offering blue-collar services by freelancers and small businesses. However, Upshift offers hospitality and factory-related services, and 99Designs offers freelance design services, like those related to graphic design.

On-demand marketplace software solutions also differ in terms of the audience sizes they serve. For example, TaskRabbit offers services that are often requested by residential individuals or small groups. In contrast, Upshift offers mass services that are usually requested by commercial entities and large companies. 

About TaskRabbit

TaskRabbit was founded in 2008 by Leah Busque, Brian Leonard, and Kevin Busque in San Francisco, California, and was later acquired by IKEA in 2017. It’s mission is to make everyday life easier for everyday people. Today, the company has over 1.5 million users, over 60,000 Taskers, and over 1000 employees.