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Predictive Dialer

Webopedia Staff
Last Updated May 24, 2021 7:52 am
An auto dialer software program that will transfer an automated phone call to an operator or agent when the call is answered by a live person. The operator will see a display pop-up on their computer screen with information about the person they have called. Predictive dialers are widely used for customer support in call centers and telemarketing.