An IT business liaison is a person in a job role that represents IT (information technology) to the business. The IT business liaison is primarily responsible for the strategic implementation of new technology solutions that improve business efficiency while meeting corporate business goals.
Liaisons understand business strategy and can identify technologies that will improve and enhance an organization’s business goals.
The IT business liaison is a support role and this person is often the single point of contact between an organization’s IT and business teams. Organizations typically invest in an IT business liaison to improve communication and collaboration between the IT department and its business divisions but also to ensure all departments are aligned to meet overall business goals.