change management – ECM

Change management, also called enterprise change management (ECM), is defined as the process, tools and techniques required by an organization to manage the people-side of change in the enterprise in order to achieve the expected outcome.

Change management is typically needed when a large company or enterprise is preparing to undergo a major transformation and will need to align its people to the organization’s new culture, business processes, business goals and values.

The Human Side of the Enterprise

It addresses the human side of the organization as major changes and transformation creates issues and concerns. For example, a transformation could see new leaders within the organization, employees may need to learn new skills and jobs may change. This often leaves employees uncertain and resistant to change.

In addition to the processes and tools, change management also requires leaders at all levels of the organization, including supervisors, managers and executives to manage “people resistance” to change when implementing new processes or technology.

Vangie Beal
Vangie Beal is a freelance business and technology writer covering Internet technologies and online business since the late '90s.

Top Articles

The Complete List of 1500+ Common Text Abbreviations & Acronyms

Text Abbreviations reviewed by Web Webster   From A3 to ZZZ we list 1,559 SMS, online chat, and text abbreviations to help you translate and understand...

Windows Operating System History & Versions

The Windows operating system (Windows OS) refers to a family of operating systems developed by Microsoft Corporation. We look at the history of Windows...

How to Create a Website Shortcut on Your Desktop

Website Shortcut on Your Desktop reviewed by Web Webster   This Webopedia guide will show you how to create a website shortcut on your desktop using...

Generations of Computers (1st to 5th)

Reviewed by Web Webster Learn about each of the 5 generations of computers and major technology developments that have led to the computing devices that...

Monday.com

Monday.com is a cloud-based work operating system that can be used for a...

Secure Socket Tunneling Protocol...

The secure socket tunneling protocol (SSTP) is a VPN protocol where...

Telecommunication

Telecommunication refers to telephony and cellular network technology. However, the broader definition includes...