Unified Communications Definition & Meaning

Unified communications is a phrase used to describe any communications system, usually a business system, that encompasses a broad range of technologies and applications that have been designed, sold and supported as a single communications platform or as one entity. Unified communications system generally enable companies to use integrated data, video, and voice in one supported product.

Access a Variety of Communication Applications

Unified communications systems typically include the means to integrate real-time or near-real time unified messaging, collaboration and interactive systems. For example, a single user can access a variety of communication applications such as e-mail, SMS, video, fax, voice, and others through a single user mailbox. Additionally, unified communications has expanded to incorporate collaboration and other interactive systems such as scheduling, workflow, instant messaging and voice response systems.

Unified communications also provide the integration through multiple devices. For example, many service features, options, and user accounts are as readily available to you from your PDA, laptop or other wireless device, as if you were using your desktop PC.

Vangie Beal
Vangie Beal
Vangie Beal is a freelance business and technology writer covering Internet technologies and online business since the late '90s.

Top Articles

The Complete List of 1500+ Common Text Abbreviations & Acronyms

UPDATED: This article was updated April 6, 2021 by Web Webster   From A3 to ZZZ we list 1,559 text message and online chat abbreviations to...

How to Create a Website Shortcut on Your Desktop

UPDATED: This article was updated April 6, 2021 by Web Webster   This Webopedia guide will show you how to create a desktop shortcut to a...

Windows Operating System History & Versions

The Windows operating system (Windows OS) refers to a family of operating systems developed by Microsoft Corporation. We look at the history of Windows...

What are the 5 Generations of Computers?

UPDATED: This article was updated on April 6, 2021 by Web Webster   Learn about each of the 5 generations of computers and major technology developments...

Random Access Memory (RAM)...

UPDATED: This article Updated April 6, 2021 by Web Webster   Random Access Memory (RAM)...

OEM – original equipment...

UPDATED: This article was updated April 6, 2021 by Web Webster OEM (pronounced as...

Best ERP Software for...

UPDATED: This page was updated April 6, 2021 by Web Webster   Enterprise resource planning...