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Forrest Stroud
Forrest is a writer for Webopedia. Experienced, entrepreneurial, and well-rounded, he has 15+ years covering technology, business software, website design, programming, and more.
Penetration Testing
Penetration testing, or pen testing, is a simulated security testing process conducted by an enterprise or third party “ethical hacking”...
Edtech
Short for education technology, edtech is a term that refers to modern learning environments that incorporate technology in a variety...
Social Learning
Social learning is the process of learning through collaboration and interaction with others. Social learning isn t limited to just...
Digital Storytelling
Digital storytelling involves incorporating a variety of multimedia elements such as images, audio, video, and Web content into the educational...
Tin Can API
The Tin Can API, or Experience API, refers to a project developed to help organizations track and analyze the learning behavior of users and customers.
Storyboarding
Storyboarding is a project planning tool that helps teams identify and illustrate the various steps needed to complete a given...
Failover Cluster
A failover cluster is a group of computer servers physical or virtual (or both) that are configured to provide continual...
Customer Lifetime Value (LTV)
Customer Lifetime Value (LTV) is a metric that tracks and estimates the total value of a customer to a business...
Customer Experience Manager (CXM)
Customer Experience Managers (CXM or CEM for short) are tasked with ensuring customers have positive experiences with a company throughout...
iPhone 11
The iPhone 11 is a new smartphone from Apple that the company announced on September 10, 2019, and released for...
Disco Dingo
Disco Dingo is the Ubuntu codename for version 19.04 of the Ubuntu Linux-based operating system. Officially released on April 18,...
Customer Experience (CX)
Customer Experience, or CX, refers to how a customer feels about a brand or company based on their experiences with...