dcsimg
Main » TERM » M »

MCDST - Microsoft Certified Desktop Support Technician

Sponsored by Microsoft, the Microsoft Certified Desktop Support Technician (MCDST) is an entry-level certification indicates the certificate holder demonstrates the knowledge and skills required to support end-users and troubleshoot desktop environments running on the Microsoft Windows operating system.

This certification validates professionals for a number of job roles including help desk technician, customer support and technical support representatives and specialists. To earn the MCDST certification, you must pass both of the following exams, in any order:

  • Supporting Users and Troubleshooting a Windows XP Operating System (Exam 70-2711)
  • Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System (Exam 70-2721)

Recommended Reading: Computer Certifications for Students and IT Professionals.










LATEST ARTICLES
Texting & Chat Abbreviations

From A3 to ZZZ we list 1,559 text message and online chat abbreviations to help you translate and understand today's texting lingo. Includes Top... Read More »

Huge List of Computer Certifications

Have you heard about a computer certification program but can't figure out if it's right for you? Use this handy list to help you decide. Read More »

STUDY GUIDES
Computer Architecture Study Guide

Computer architecture provides an introduction to system design basics for most computer science students. Read More »

Network Fundamentals Study Guide

Networking fundamentals teaches the building blocks of modern network design. Learn different types of networks, concepts, architecture and... Read More »

The Five Generations of Computers

Learn about each of the five generations of computers and major technology developments that have led to the computing devices that we use... Read More »