IT Capability Maturity Framework

Abbreviated as IT-CMF, the IT Capability Maturity Framework was launched by The Innovation Value Institute (IVI) to provide a concise management roadmap to optimize business value derived from IT investments. This framework has been proven to deliver greater business value from IT while reducing the complexity of IT choices for CIOs.

The IT-CMF consists of a five-stage maturity model used to organize and structure a framework for mapping IT improvement efforts. The holistic approach of the IT-CMF is reflected by its four foundational macro processes:

  • Managing IT like a Business: shifting the focus from technology and production to a focus on customers and services
  • Managing the IT Budget: investing in innovative IT solutions that deliver better value and performance
  • Managing the IT Capability: managing IT assets throughout the value chain and developing core competencies
  • Managing IT for Business Value: linking IT investments to overall business benefits

In total, the IT-CMF identifies 36 core processes and categorizes them under these four dimensions to cover all activities in an IT department. An assessment of an IT organization’s maturity across these 36 processes, together with comparisons to industry benchmarks and best practices, will highlight the company’s key maturity gaps and value-creation opportunities.

Vangie Beal
Vangie Beal is a freelance business and technology writer covering Internet technologies and online business since the late '90s.

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