Six SigmaA data-driven management philosophy developed by Motorola for eliminating defects, waste and quality-control problems in manufacturing. The basic idea behind Six Sigma is that if one can measure the amount of "defects" in a process, one can systematically determine how to eliminate them, getting as close to zero defects (i.e., perfection) as possible. In order to achieve Six Sigma, the process cannot produce more than 3.4 defects per million opportunities (opportunity being defined as a chance for nonconformance or not meeting the required expectations).
Six Sigma is broken down into two different processes:
- Six Sigma DMADV -- a process that defines, measures, analyzes, designs and verifies new processes or products that are trying to achieve Six Sigma quality.
- Six Sigma DMAIC -- a process that defines, measures, analyzes, improves and controls existing processes that fall below the Six Sigma specification.
The term is derived from the Greek letter sigma, a mathematical term that represents a measure of variation.
According to Motorola, Six Sigma has had non-manufacturing applications in transactional processes, such as billing and customer support.
IT Solutions Builder TOP IT RESOURCES TO MOVE YOUR BUSINESS FORWARD
Which topic are you interested in?
What is your company size?
What is your job title?
What is your job function?
Searching our resource database to find your matches...
Stay up to date on the latest developments in Internet terminology with a free newsletter from Webopedia. Join to subscribe now.
The following coding and IT boot camp facts and statistics provide an introduction to the changing trends in education and training programs. Read More »Top Cloud Computing Facts
The following facts and statistics capture the changing landscape of cloud computing and how service providers and customers are keeping up with... Read More »Texting & Chat Abbreviations
From A3 to ZZZ this guide lists 1,500 text message and online chat abbreviations to help you translate and understand today's texting lingo. Read More »
Java is a high-level programming language. This guide describes the basics of Java, providing an overview of syntax, variables, data types and... Read More »Java Basics, Part 2
This second Study Guide describes the basics of Java, providing an overview of operators, modifiers and control Structures. Read More »Network Fundamentals Study Guide
Networking fundamentals teaches the building blocks of modern network design. Learn different types of networks, concepts, architecture and... Read More »