dcsimg
Main » TERM » I »

inbound call center

A type of call center that is designed to receive a large volume of requests -- or inbound calls -- from customers by telephone. Inbound call centers typically handle telephone requests for product or technical support, account assistance, sales, subscription management, billing and other inquiries from consumers.

See Webopedia's definition of call center for more information on this term.










LATEST ARTICLES
Texting & Chat Abbreviations

From A3 to ZZZ we list 1,559 text message and online chat abbreviations to help you translate and understand today's texting lingo. Includes Top... Read More »

Huge List of Computer Certifications

Have you heard about a computer certification program but can't figure out if it's right for you? Use this handy list to help you decide. Read More »

STUDY GUIDES
Computer Architecture Study Guide

Computer architecture provides an introduction to system design basics for most computer science students. Read More »

Network Fundamentals Study Guide

Networking fundamentals teaches the building blocks of modern network design. Learn different types of networks, concepts, architecture and... Read More »

The Five Generations of Computers

Learn about each of the five generations of computers and major technology developments that have led to the computing devices that we use... Read More »