Enterprise Content ManagementAbbreviated as ECM, Enterprise Content Management is the document management term which describes the technologies used by organizations to capture, manage, store, and control enterprise-wide content, including documents, images, e-mail messages, instant messages, video, and more. ECM software is used to assist in content control associated with business process, and can be used to assure compliance (Sarbanes-Oxley , HIPPA, etc.). ECM has emerged from the convergence of many related technologies such as document management, Web content management, and collaboration.
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