Enterprise Content Management (ECM)
Enterprise Content Management (ECM) is the document management term which describes the technologies used by organizations to capture, manage, store, and control enterprise-wide content, including documents, images, e-mail messages, instant messages, social media messages, video, and more.
ECM software is used to assist in content control associated with business process, and can be used to assure compliance (Sarbanes-Oxley , HIPPA, etc.). ECM has emerged from the convergence of many related technologies such as document management, Web content management, and collaboration.
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