Visual voicemail is a feature typically provided by cellular telephone service providers that adds a visual interface to standard voicemail capabilities. With visual voicemail users can quickly view and access a list of their voicemail messages for playback as well as manage their personal greetings and upload messages to a voicemail server using a graphical interface. With some visual voicemail services e-mail-based and text-based transcripts of audio messages can be provided as well.
Popularized by Apple's iPhone, visual voicemail is now common on BlackBerry, Windows Phone 7.1 (“Mango”) and other smartphone devices. Additionally, third-party services from companies like PhoneFusion and YouMail deliver visual voice mail services and smartphone apps for devices that lack built-in visual voicemail capabilities.