Click here

service review

In electronic commerce, service review is an option for customers to rate a company's service, such as a hotel or landscaper, and provide a testimonial using an online submission form. Often, the company will include a URL on printed literature or e-mail marketing to invite customers to review their service after a transaction has been completed. Service reviews are frequently used to help a business build a positive business reputation.



Top Terms
  • 1

    Consumerization of IT

    Consumerization of IT is a phrase used to describe the cycle of information technology (IT) emerging in the consumer market then spreading to...

    Read more »

  • 2

    ERP - Enterprise Resource Planning

    Short for enterprise resource planning, ERP is business management software that allows an organization to use a system of integrated applications...

    Read more »

  • Click Here!

Connect with Webopedia

Did You Know? Archive »

  • Quick Reference Archive »