self-service
A phrase that describes methods and processes a business uses to allow its customers to complete most steps in purchasing products or services on their own -- such as shopping in a retail store or making a call to arrange a service. Self-service also extends to Web-based transactions and CRM (customer relationship management) whereby customers manage account information primarily on their own.
See also customer self-service (CSS).
Featured Partners Sponsored
-
1
enterprise application
An enterprise application is the term used to describe applications -- or software -- that a business would use to assist the organization in...
-
2
open source
Generically, open source refers to a program in which the source code is available to the general public for use and/or modification from its...
-
-
3
CPU - Central Processing Unit
Definition: CPU is the abbreviation for central processing unit. The CPU is the brains of the computer where most calculations take place.
-
4
mobile operating system
An operating system for mobile devices.
-
5
Facebook
The name of a social networking site (SNS) that connects people with friends and others who work, study and live around them.
-
6
ERP - Enterprise Resource Planning
Short for enterprise resource planning, ERP is business management software that allows an organization to use a system of integrated applications...
-
7
RSA Secure ID
RSA SecurID ( “SecurID”) is a two-factor authentication technology that is used to protect network resources.
-
8
ecommerce remarketing
In email and online marketing, remarketing or ecommerce remarketing refers to the techniques, strategies and often the automated email...
-
9
Wi-Fi
A popular wireless networking technology that provides high-speed Internet and network connections.
-
10
RAM
Pronounced ramm, acronym for random access memory, a type of computer memory that can be accessed randomly; that is, any byte of memory can be...
-
11
biometrics
The study of measurable biological characteristics. In computer security, biometrics refers to authentication techniques that rely on physical...
Connect with Webopedia
-
-
5 Open Source Small Business Cloud Computing Applications
Interest from business users in cloud computing has brought a surge of opportunity to the open source developer world.
