sales force automation
Abbreviated SFA, sales force automation is a technique of using software to automate the business tasks of sales, including order processing, contact management, information sharing, inventory monitoring and control, order tracking, customer management, sales forecast analysis and employee performance evaluation.
SFA is often used interchangeably with CRM; however, CRM does not necessarily imply automation of sales tasks.
Learn more about sales force automation, CRM and business intelligence on eCRM Guide.
Learn about each of the five generations of computers and major technology developments that have led to the current devices that we use today. Read More »Small Business Marketing's Greatest Hits
The following compilation of small business marketing tips highlights some of the expert advice published over at Small Business Computing. Read More »13 Best Free Android Apps
From secure messaging to document editing, our top free must-have apps have been rated, reviewed and named the best free Android apps of 2015. Read More »
With cost and security in mind, we look at five cloud storage options that will suit the needs of most home and SMB owners. Read More »Windows 10 Tips for Desktop PC
Five basic tips to help you customize Windows 10 on your desktop PC. Read More »29 Free Android Apps for Cash-Strapped Students
From wacky alarm clocks to lecture hall tools and after class entertainment, these Android apps are a good fit for a student's life and budget. Read More »
Stay up to date on the latest developments in Internet terminology with a free weekly newsletter from Webopedia. Join to subscribe now.
- Watch Datamation's editor James Maguire moderate roundtable discussions with tech experts from companies such as Accenture, Dell, Blue Jeans Network, Microsoft and more »