Webopedia on Google+Webopedia on TwitterWebopedia on FacebookTech Bytes Blog
Main » TERM » R »

RMA - returned materials authorization

(pronounced as separate letters) Short for returned materials (or merchandise) authorization, an alphanumeric identifier used by hardware manufacturers that indicates a user has been authorized by a company representative to return a product to the manufacturer for repair or refund. An RMA is similar to a tracking number in that it identifies a transaction, and both parties can get information on the progress of the transaction by using the RMA. It is not uncommon for a company to refuse a returned item if it is not accompanied by an RMA identifier. A practical reason for using an RMA system is that manufacturers want the customer to contact them before simply returning a product for repair or refund because the problem may be remedied during the live interaction with the company��s representative. The issuance of an RMA often is the last resort when the problem with the product cannot be rectified.







TECH RESOURCES FROM OUR PARTNERS
DID YOU KNOW?
Taking Ownership through Digital Governance

Taking ownership of our own misjudgments or simple forgetfulness takes a healthy amount of humility and some honest self-assessment. Yet sometimes... Read More »

Have We Become a World of Addicts?

It's hard to imagine our lives without smartphones. But people who suffer separation anxiety when they don't have their phones nearby may be in... Read More »

13 Best Free Android Apps

From secure messaging to document editing, our top free must-have apps have been rated, reviewed and named the best free Android apps of 2015. Read More »

QUICK REFERENCE
29 Free Android Apps for Cash-Strapped Students

From wacky alarm clocks to lecture hall tools and after class entertainment, these Android apps are a good fit for a student's life and budget. Read More »

Network Fundamentals Study Guide

A network is a group of two or more computer systems or devices, linked together to share resources, exchange files and electronic communications.... Read More »

Computer Architecture Study Guide

This Webopedia  study guide describes the different parts of a computer system and their relations. Read More »