RMA - returned materials authorization
(pronounced as separate letters) Short for returned materials (or merchandise) authorization, an alphanumeric identifier used by hardware manufacturers that indicates a user has been authorized by a company representative to return a product to the manufacturer for repair or refund. An RMA is similar to a tracking number in that it identifies a transaction, and both parties can get information on the progress of the transaction by using the RMA. It is not uncommon for a company to refuse a returned item if it is not accompanied by an RMA identifier. A practical reason for using an RMA system is that manufacturers want the customer to contact them before simply returning a product for repair or refund because the problem may be remedied during the live interaction with the company��s representative. The issuance of an RMA often is the last resort when the problem with the product cannot be rectified.
Because nothing says "I Love You" Like an open source app. Read More »Guarding your Data against Cyber Attacks
In this new era of heightened stakes comes an increased need for a comprehensive security strategy. Let's take a look at how cyber-threats have... Read More »The Great Data Storage Debate: Is Tape Dead?
Tape clearly is on the decline. But remember, legacy systems can hang for a shockingly long time. Read More »
A network is a group of two or more computer systems or devices, linked together to share resources, exchange files and electronic communications.... Read More »Computer Architecture Study Guide
This Webopedia study guide describes the different parts of a computer system and their relations. Read More »Webopedia Polls
The trend for the past two years has been for shoppers to spend more online during the holiday season. How do you typically shop for holiday... Read More »
Stay up to date on the latest developments in Internet terminology with a free weekly newsletter from Webopedia. Join to subscribe now.
- Watch Datamation's editor James Maguire moderate roundtable discussions with tech experts from companies such as Accenture, Dell, Blue Jeans Network, Microsoft and more »