Main » TERM » P »

predictive dialer

An auto dialer software program that will transfer an automated phone call to an operator or agent when the call is answered by a live person. The operator will see a display pop-up on their computer screen with information about the person they have called. Predictive dialers are widely used for customer support in call centers and telemarketing.







TECH RESOURCES FROM OUR PARTNERS
LATEST ARTICLES
3 Free Java Courses for Beginners

List of free online Java courses for students and IT professionals looking to enhance their skills . Read More »

SEO Dictionary

From keyword analysis to backlinks and Google search engine algorithm updates, our search engine optimization glossary lists 85 SEO terms you need... Read More »

Slideshow: History of Microsoft Operating Systems

Microsoft Windows is a family of operating systems for personal computers. In this article we look at the history of Microsoft operating... Read More »

STUDY GUIDES
Java Basics, Part 1

Java is a high-level programming language. This guide describes the basics of Java, providing an overview of syntax, variables, data types and... Read More »

Java Basics, Part 2

This second Study Guide describes the basics of Java, providing an overview of operators, modifiers and control Structures. Read More »

The 7 Layers of the OSI Model

The Open System Interconnection (OSI) model defines a networking framework to implement protocols in seven layers. Use this handy guide to compare... Read More »