Webopedia on Google+Webopedia on TwitterWebopedia on FacebookTech Bytes Blog
Main » TERM » M »

MCDST - Microsoft Certified Desktop Support Technician

Sponsored by Microsoft, the Microsoft Certified Desktop Support Technician (MCDST) is an entry-level certification indicates the certificate holder demonstrates the knowledge and skills required to support end-users and troubleshoot desktop environments running on the Microsoft Windows operating system.

This certification validates professionals for a number of job roles including help desk technician, customer support and technical support representatives and specialists. To earn the MCDST certification, you must pass both of the following exams, in any order:

Recommended Reading: Webopedia's list of Computer Certifications.







TECH RESOURCES FROM OUR PARTNERS
LATEST ARTICLES
Slideshow: 5 Hot Holiday Gifts for Tech Enthusiasts

From cute electronic toys to VR gaming, here are 5 hot gifts to give to your special tech enthusiast this holiday season. Read More »

What's Hot in Tech: AI Tops the List

Like everything in technology, AI touches on so many other trends, like self-driving cars and automation, and Big Data and the Internet of Things... Read More »

DevOp's Role in Application Security

As organizations rush to release new applications, security appears to be getting short shrift. DevSecOps is a new approach that holds promise. Read More »

STUDY GUIDES
Java Basics, Part 1

Java is a high-level programming language. This guide describes the basics of Java, providing an overview of syntax, variables, data types and... Read More »

Java Basics, Part 2

This second Study Guide describes the basics of Java, providing an overview of operators, modifiers and control Structures. Read More »

The 7 Layers of the OSI Model

The Open System Interconnection (OSI) model defines a networking framework to implement protocols in seven layers. Use this handy guide to compare... Read More »