MCDST - Microsoft Certified Desktop Support Technician
Sponsored by Microsoft, the Microsoft Certified Desktop Support Technician (MCDST) is an entry-level certification indicates the certificate holder demonstrates the knowledge and skills required to support end-users and troubleshoot desktop environments running on the Microsoft Windows operating system.
This certification validates professionals for a number of job roles including help desk technician, customer support and technical support representatives and specialists. To earn the MCDST certification, you must pass both of the following exams, in any order:
Recommended Reading: Webopedia's list of Computer Certifications.
Because nothing says "I Love You" Like an open source app. Read More »Guarding your Data against Cyber Attacks
In this new era of heightened stakes comes an increased need for a comprehensive security strategy. Let's take a look at how cyber-threats have... Read More »The Great Data Storage Debate: Is Tape Dead?
Tape clearly is on the decline. But remember, legacy systems can hang for a shockingly long time. Read More »
A network is a group of two or more computer systems or devices, linked together to share resources, exchange files and electronic communications.... Read More »Computer Architecture Study Guide
This Webopedia study guide describes the different parts of a computer system and their relations. Read More »Webopedia Polls
The trend for the past two years has been for shoppers to spend more online during the holiday season. How do you typically shop for holiday... Read More »
Stay up to date on the latest developments in Internet terminology with a free weekly newsletter from Webopedia. Join to subscribe now.
- Watch Datamation's editor James Maguire moderate roundtable discussions with tech experts from companies such as Accenture, Dell, Blue Jeans Network, Microsoft and more »