deep dialingA VoIP service that enables users to skip the IVR (interactive voice response) menu of a company they are dialing to navigate immediately to the person within the company they want to talk to. Deep dialing was developed by Fonolo as a service to cut down on the time and frustration involved in contacting large, complex organizations over the phone. The deep-dialing process, according to Fonolo, is simple: You find the particular company you want to contact on Fonolo's Web site, visually scan through the phone menu and click on the appropriate link. Fonolo then dials the company, navigates the phone system and calls your phone. You answer and are connected to the desired point in the phone menu.
The future remains, well, cloudy. But either way: Amazon, look out. Microsoft is gaining fast. Read More »Hype Versus Action in the Developer's World
Often times technologies start as hype but with time become adopted. As a developer or technologist, it is worth reading the hype and knowing the... Read More »Microsoft Hyper-V Network Virtualization Q&A
The top 5 Hyper-V questions with answers provided by Nirmal Sharma, a MCSEx3, MCITP and Microsoft MVP in Directory Services. Read More »
This Webopedia guide will show you how to create a desktop shortcut to a website using Firefox, Chrome or Internet Explorer (IE). Read More »Flash Data Storage Vendor Trends
Although it is almost impossible to keep up with the pace of ongoing product releases, here are three recent highlights in the flash data storage... Read More »15 Important Big Data Facts for IT Professionals
Keeping track of big data trends, research and statistics gives IT professionals a solid foundation to plan big data projects. Here are 15... Read More »
Stay up to date on the latest developments in Internet terminology with a free weekly newsletter from Webopedia. Join to subscribe now.
- Watch Datamation's editor James Maguire moderate roundtable discussions with tech experts from companies such as Accenture, Dell, Blue Jeans Network, Microsoft and more »