change management – ECM
Change management, also called enterprise change management (ECM), is defined as the process, tools and techniques required by an organization to manage the people-side of change in the enterprise in order to achieve the expected outcome.
Change management is typically needed when a large company or enterprise is preparing to undergo a major transformation and will need to align its people to the organization's new culture, business processes, business goals and values.
The Human Side of the Enterprise
It addresses the human side of the organization as major changes and transformation creates issues and concerns. For example, a transformation could see new leaders within the organization, employees may need to learn new skills and jobs may change. This often leaves employees uncertain and resistant to change.
In addition to the processes and tools, change management also requires leaders at all levels of the organization, including supervisors, managers and executives to manage "people resistance" to change when implementing new processes or technology.
Stay up to date on the latest developments in Internet terminology with a free weekly newsletter from Webopedia. Join to subscribe now.
Webopedia's student apps roundup will help you to better organize your class schedule and stay on top of assignments and homework. Read More »List of Free Shorten URL Services
A URL shortener is a way to make a long Web address shorter. Try this list of free services. Read More »Top 10 Tech Terms of 2015
The most popular Webopedia definitions of 2015. Read More »
Java is a high-level programming language. This guide describes the basics of Java, providing an overview of syntax, variables, data types and... Read More »Java Basics, Part 2
This second Study Guide describes the basics of Java, providing an overview of operators, modifiers and control Structures. Read More »The 7 Layers of the OSI Model
The Open System Interconnection (OSI) model defines a networking framework to implement protocols in seven layers. Use this handy guide to compare... Read More »