business service management
Business service management (BSM) is an IT management buzzword that has been adopted by many vendors that are using the term to market their products and services. BSM, as a technology term, refers to managing IT based on end-to-end services. It also conveys an understanding of the marketing place for enterprise products considering the work employees carry out in support of those enterprise products and managing IT resources in ways that best support that work.
The term business service management is derived from ITIL (IT Infrastructure Library) version 3, which defines BSM as "an approach to the management of IT Services that considers the business processes supported and the business value provided."
To make the IoT both work and pay off, IT is juggling upgrading and building app-centric networks, mapping out new data center architectures and... Read More »What You Don't Read Can Hurt You
Does this sound familiar? An online service promises to help your small business cut costs, increase productivity, make your coffee and walk your... Read More »Who's Moving Ahead in Cloud Computing?
The future remains, well, cloudy. But either way: Amazon, look out. Microsoft is gaining fast. Read More »
The trend for the past two years has been for shoppers to spend more online during the holiday season. How do you typically shop for holiday... Read More »How to Create a Desktop Shortcut to a Website
This Webopedia guide will show you how to create a desktop shortcut to a website using Firefox, Chrome or Internet Explorer (IE). Read More »Flash Data Storage Vendor Trends
Although it is almost impossible to keep up with the pace of ongoing product releases, here are three recent highlights in the flash data storage... Read More »
Stay up to date on the latest developments in Internet terminology with a free weekly newsletter from Webopedia. Join to subscribe now.
- Watch Datamation's editor James Maguire moderate roundtable discussions with tech experts from companies such as Accenture, Dell, Blue Jeans Network, Microsoft and more »