Webopedia on Google+Webopedia on TwitterWebopedia on FacebookTech Bytes Blog
Main » TERM » B »

business service management

Business service management (BSM) is an IT management buzzword that has been adopted by many vendors that are using the term to market their products and services. BSM, as a technology term, refers to managing IT based on end-to-end services. It also conveys an understanding of the marketing place for enterprise products considering the work employees carry out in support of those enterprise products and managing IT resources in ways that best support that work.

The term business service management is derived from ITIL (IT Infrastructure Library) version 3, which defines BSM as "an approach to the management of IT Services that considers the business processes supported and the business value provided."

See also "BSM Defined: What It Is and Should Never Be" on CIO Update.







TECH RESOURCES FROM OUR PARTNERS
DID YOU KNOW?
13 Best Free Android Apps

From secure messaging to document editing, our top free must-have apps have been rated, reviewed and named the best free Android apps of 2015. Read More »

The Five Generations of Computers

Learn about each of the five generations of computers and major technology developments that have led to the current devices that we use today. Read More »

Cloud Computing Market Leaders, 2015

If not for AWS, Microsoft would dominate the cloud. The race to capture market share will grow ever more fierce in the years ahead. Here's a look... Read More »

QUICK REFERENCE
29 Free Android Apps for Cash-Strapped Students

From wacky alarm clocks to lecture hall tools and after class entertainment, these Android apps are a good fit for a student's life and budget. Read More »

Network Fundamentals Study Guide

A network is a group of two or more computer systems or devices, linked together to share resources, exchange files and electronic communications.... Read More »

Computer Architecture Study Guide

This Webopedia  study guide describes the different parts of a computer system and their relations. Read More »